1st CHOOSE THE PRODUCT (S) - Add to cart the model (s) and size (s) you want to buy. Proceed to checkout, completing your registration on our website or, if you do not wish to register, you can continue completing the information requested to ship your order.
2nd CONFIRM THE DELIVERY ADDRESS - By default, our store defines the billing address as the shipping address. However, you can edit this information. Confirm your shipping information to complete your purchase.
3rd SELECT A CARRIER - The shipping method is suggested according to your shipping address. You must confirm the option available and proceed.
4th SELECT THE PAYMENT METHOD - Coração Bobo Shop has the following methods of payment: Paypal, Visa, Mastercard, Maestro, ATM, Bank Transfer, Payshop, Boleto Bancário. To proceed with your purchase you must select one of these options. Read the 'Payment Methods' topic for further information.
5th ORDER CONFIRMATION - After your payment, an email will be sent confirming the reference of your purchase.
6th SHIPPING CONFIRMATION - Once your order has been shipped, you will be notified by e-mail.
Coração Bobo Shop has the following methods of payment:
PAYPAL / VISA / MASTERCARD / MAESTRO / MULTIBANCO / PAYSHOP / BOLETO BANCÁRIO / BANK TRANSFER
* Paypal - You can use your Paypal account to buy at Coração Bobo Shop. If you do not have a Paypal account, you can create one at www.paypal.com.
** Visa / Mastercard / Maestro - The payment requires the input of your data and implies the use of a valid credit card. If the information entered is not valid, it will not be possible to complete your purchase. The total amount will be automatically charged.
*** Multibanco - This option generates a reference for payment in the ATM or your Homebanking and is only available for portuguese costumers. The consumer does not need to send proof of payment because its detection will be automatic.
**** Boleto Bancário - This option generates a guide for payment in the ATM or your Homebanking and is only available for brazilian costumers. The consumer does not need to send proof of payment because its detection will be automatic.
***** Bank Transfer - By selecting this method of payment you will receive an e-mail with the recipient details. After completing the transaction you must send us a valid payment proof and the identification of your order (reference) to email@example.com.
In order to guarantee a good quality service, all products purchased at the Coração Bobo Shop will be sent by registered mail. As soon as your order is shipped, we send an email with the tracking code to the email address with which you placed the order (if not found, confirm that the email is not in the SPAM box).
You can insert the order tracking code and check the status of the order in the service provided by the company CTT: www.ctt.pt.
Shipping charges are free for orders over 50€ to Portugal and over 100€ to other countries. In other cases, the costs are in charge of the costumer and will be automatically added to the total value of the product (s) selected. These costs will always be communicated at the time of purchase before confirming the order and completing the process. If the customer places an incorrect/incomplete shipping address, the costs of the new delivery will be borne by the customer.
For orders outside the European Union, we recommend consulting the customs policy of the delivery country. The possible retention of the order will depend exclusively on the customs services. In that case, customs fees will be in charge of the customer. However, we will support you in all activities, just contact us by e-mail: firstname.lastname@example.org.
|LESS 50€||50€ TO 100€||OVER 100€||SHIPPING TIME *|
|PORTUGAL||4.50€||Free||Free||1 to 2 working days|
|EUROPE||6.50 €||6.50 €||Free||up to 3 working days|
|REST OF THE WORLD||8.00 €||8.00 €||Free||up to 5 working days|
* The shipping time is the period indicated by the partner carrier CTT for delivering orders to the main destinations. It does not include the customs clearance time. In the eventual case of delay, Coração Bobo is not responsible, as it is a service provided by an external company.