Payment and delivery

Payment methods

Coração Bobo Shop has the following methods of payment:

PAYPAL / HIPAY / EASYPAY / ATM REFERENCE / MB WAY / BOLETO BANCÁRIO / BANK TRANSFER

* Paypal - You can use your Paypal account to buy at Coração Bobo Shop. If you do not have a Paypal account, you can create one at www.paypal.com. In case of return, the associated transaction commissions will be charged: 2.90% + €0.35 for Portugal and variable commission according to the "Paypal table" + €0.35 for other countries.

** Hipay (Visa / Mastercard / Maestro) - The payment requires the input of your data and implies the use of a valid credit card. If the information entered is not valid, it will not be possible to complete your purchase. The total amount will be automatically charged. In case of return, the associated transaction fees will be charged: 1.60% + €0.25 for France and 2.50% + €0.25 for other countries.

*** Easypay (Visa / Mastercard / Maestro) - The payment requires the input of your data and implies the use of a valid credit card. If the information entered is not valid, it will not be possible to complete your purchase. The total amount will be automatically charged. In case of return, the associated transaction fees will be charged: 1.50% + €0.25 for Europe and 3.50% + €0.25 for other countries.

**** ATM Reference - This option generates a reference for payment in the ATM of your Homebanking and is only available for portuguese costumers. The consumer does not need to send proof of payment because its detection will be automatic.

***** MB Way - When selecting MB Way payment method, you will have to enter your mobile number and confirm the payment in the MB Way's app. The customer does not need to send proof of payment, as payment detection will be automatic.

***** Boleto Bancário - This option generates a guide for payment in the ATM or your Homebanking and is only available for brazilian costumers. The consumer does not need to send proof of payment because its detection will be automatic

****** Bank Transfer - By selecting this method of payment you will receive an e-mail with the recipient details. After completing the transaction you must send us a valid payment proof and the identification of your order (reference) to shop@coracaobobo.com.

Shipping conditions

All products purchased at the Coração Bobo online shop will be shipped according to the carrier selected at checkout. In order to guarantee a good quality service, all contracted shipments include insurance in case of loss and are associated to a tracking code through which you can check the order's route. As soon as your order is shipped, we send the tracking code to the email address with which you placed the order. If not found, please confirm if the email is not in the SPAM box. 

You can insert the order tracking code and check the status of the order in the service provided by the company CTT: tracking CTT / tracking FEDEX / tracking TNT.

In case you choose CTT postal service, shipping charges are free to all orders over 50€ for Portugal and 100€ for the rest of the world. In other cases, the costs are in charge of the costumer and will be automatically added to the total value of the product (s) selected according to the table below:

In case you choose the TNT/FEDEX carrier, the shipping costs will be charged according to the table below:

* In case of exchange and/or return, the shipping costs are not refunded to the customer and if they were offered at the time of purchase (free shipping), they will be charged and/or debited to the customer according to the values ​​in the column "less than €50" and the carrier that made the delivery.